[+]: Connecting companies with the customers they serve

What is [+]?

You’ve probably seen our [+] feedback symbol on sites all over the web, empowering consumers with an easy, efficient tool for commenting on the brands they use.

But OpinionLab does much more than collect feedback. We help companies listen, understand, and act on the customer input they receive.

How It Works

The [+] symbol is a gateway to easy, streamlined communication between consumers and companies.

On the front end, it leads to a brief, opt-in comment card that customers can use to share their feedback

At anytime
From anywhere
About anything

On the back end, OpinionLab instantly interprets, analyzes, and distributes that voice of customer data to our clients, making quantitative and qualitative feedback easy to act on.

Intellectual Property

One or more patents owned by OpinionLab apply to this site and to the features and services accessible via the site. Portions of this site operate under license of one or more patents: 6,421,724; 6,606,581; 6,785,717; 6,928,392; 7,085,820; 7,370,285; 7,478,121; 7,809,602; 7,827,487; 7,865,455; CA2,489,322; CA2,490,828; 7,970,887; 8,024,668; 8,037,128. OpinionLab also has rights to patents owned by Lodsys.